Missing Apartment, Suite, etc.

Require an apartment, suite or unit number in Address line 2.

Use this rule when you ship mainly to apartments or offices, and parcels go missing without a unit number. It blocks checkout when Address line 2 is empty or doesn’t contain at least one digit.

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What it checks

Address line 2	Result
Apt 4B	Allowed
Suite 210	Allowed
Apartment	Blocked
(empty)	Blocked

The message appears next to Address line 2 of the address that has the problem.

This rule blocks every address without a number in Address line 2, including houses that don’t have one. Use Specific countries or a custom rule if only some of your customers need it.

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Settings

Setting	Description
Countries	All countries, or only orders shipped to Specific countries.
Validate in	Shipping address, Billing address, or both.
Message to display	What the customer sees. English is required.
Rule status	Active, Testing or Deactivated. See Rule status and testing.
Checkout behavior	See Common rule settings.

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Example message

Please add your apartment, suite or unit number in Address line 2.