Custom rule examples

Ready-to-copy custom rules for common store policies.

Each example lists the condition set, the conditions and the action. Remember that conditions describe the orders you want to block.

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Minimum order amount for a country

Block orders to the United States with a subtotal under $50.

Setting	Value
Condition set	Condition Set 1
When Match	All Conditions
Condition 1	Country / region · Is one of · United States
Condition 2	Subtotal amount · Is less than or equal to · 49.99
Target	Top of the checkout page
Message	Orders to the United States need a subtotal of at least $50.

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Block P.O. Boxes for heavy orders

Allow P.O. Boxes for small parcels, but block them when the order weighs 20 kg or more.

Setting	Value
Condition set	Condition Set 1
When Match	All Conditions
Condition 1	PO Box address · Is a PO Box address
Condition 2	Total weight · Is greater than or equal to · 20
Target	Shipping address · Address line 1
Message	Orders over 20 kg can't be delivered to a P.O. Box. Please enter a street address.

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Products that can’t ship to certain countries

Stop a product from being shipped outside the countries where you are allowed to sell it.

Setting	Value
Condition set	Condition Set 1
When Match	All Conditions
Condition 1	Product · Is one of · the restricted products
Condition 2	Country / region · Is not one of · the countries you can ship them to
Target	Shipping address · Country
Message	One or more items in your cart can't be shipped to this country.

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Wholesale collection for tagged customers only

Only customers tagged wholesale can buy from your Wholesale collection.

Setting	Value
Condition set	Condition Set 1
When Match	All Conditions
Condition 1	Collection · Is one of · Wholesale
Condition 2	Customer tags · Does not have any of these values · wholesale
Target	Top of the checkout page
Message	Wholesale products are only available to approved wholesale customers. Please log in to your account.

Customer tags are only known when the customer is logged in. Guests have no tags, so this rule blocks them too.

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Limit quantity per order

Limit each order to 5 items from a limited-edition collection.

Setting	Value
Condition set	Condition Set 1
When Match	All Conditions
Condition 1	Quantity in collection · Is greater than or equal to · 6 · Collection: Limited edition
Target	Top of the checkout page
Message	You can buy up to 5 limited-edition items per order.

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Block disposable email domains

Setting	Value
Condition set	Condition Set 1
When Match	Any Conditions
Condition 1	Email · Has any of these values (partial match) · @mailinator.com, @tempmail.com, @10minutemail.com
Target	Contact fields · Contact email
Message	Please use a permanent email address so we can send your order updates.

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Minimum order for B2B buyers

Requires the Growth plan or higher.

Setting	Value
Condition set	Condition Set 3
When Match	All Conditions
Condition 1	Customer is B2B · Is true
Condition 2	Subtotal amount · Is less than or equal to · 499.99
Target	Top of the checkout page
Message	Business orders need a subtotal of at least $500.

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Shipping and billing countries must match

Reduce fraud risk by requiring the same country for shipping and billing. Requires the Enterprise plan.

Setting	Value
Condition set	Condition Set 4
When Match	All Conditions
Condition 1	Shipping and billing countries do not match · Is true
Target	Billing address · Country
Message	Your billing country must match your shipping country.

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No local pickup for subscriptions

Requires the Enterprise plan.

Setting	Value
Condition set	Condition Set 4
When Match	All Conditions
Condition 1	Any product in cart has a selling plan · Is true
Condition 2	Selected delivery option type · Has any of these values · Local Pickup
Target	Top of the checkout page
Message	Subscription orders can't be picked up. Please choose a delivery option.

Test every new rule with the Testing status before you make it Active. See Rule status and testing.